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Home > Encompass Knowledge > Wire Funding Error Resolution
Wire Funding Error Resolution
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Problem Description

When processing wire funding requests, you may encounter error messages that prevent the funding from completing, especially when dealing with time-sensitive transactions where rate locks are expiring.

Solution

When you encounter an error during wire funding processing:

  1. Exit the data tape without saving changes

    • Do not save any changes when exiting the data tape
    • This prevents potential issues caused by deleted or missing columns
  2. Check for missing data columns

    • The error may be caused by columns that were accidentally deleted
    • Ensure all required data fields are present before processing

Additional Considerations

  • Alternative funding options: Consider switching to alternative funding sources if the primary option encounters persistent errors
  • Time-sensitive transactions: For loans with expiring rate locks, prioritize resolution to avoid lock expiration
  • Multiple cases: If you have several similar cases, review each one individually to identify common patterns or issues

Prevention

  • Always verify data integrity before processing funding requests
  • Avoid making unnecessary changes to data tape configurations
  • Double-check all required fields are populated before initiating wire transfers
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